Shipping Policy
Getting Snacks to Your Door
Processing Time
Orders process within 1-3 business days following payment confirmation. Weekend and holiday orders begin processing the next business day. A confirmation email with tracking information sends the moment your package leaves our facility.
Shipping Methods and Carriers
We use major third-party carriers selected based on package size, destination, and service availability. Standard shipping is the default option. Expedited methods, where available, appear at checkout with costs clearly displayed.
Delivery Timelines
Delivery times depend on your location and chosen method. Typical estimates:
- Standard: 5-10 business days after processing.
- Expedited: 2-4 business days after processing.
These are estimates. Weather, carrier delays, peak holiday volumes, and events beyond our control can extend timelines. We appreciate your patience when delays occur.
Where We Ship
We ship within the United States to locations where our products are legally permitted. Regulatory monitoring is ongoing, and shipping restrictions may apply to certain areas based on legal guidance. If your destination becomes restricted after ordering, we contact you immediately.
Tracking and Missing Packages
Tracking information is provided for every order. If tracking shows delivered but the package isn’t found:
- Check with household members, neighbors, and around your delivery area.
- Contact the carrier directly using your tracking number.
- If the package remains missing after 48 hours, reach out to contact@cannabissnackssupply.com and we initiate a carrier investigation.
Damaged Packages
If your package arrives with visible damage — crushed, torn, product compromised — document it with photos and email us within 48 hours of delivery at contact@cannabissnackssupply.com. Include your order number and photos. We handle carrier coordination and arrange replacements.
Shipping Questions?
contact@cannabissnackssupply.com